At Modista Attire, we strive to provide our customers with high-quality products. Exchanges are considered in the following cases:

– Defective or Incorrect Item: If you receive a defective or incorrect item, we’ll promptly resolve the issue.
– Size Issues: If the product doesn’t match the ordered size, you can exchange it.

Exchange Procedure:

1. Inform our customer service team within 48 hours of delivery.
2. Return the item within 5-7 days of delivery to our given address.
3. We’ll process the exchange within 14 working days.

Exchange Options:

– Exchange for a different size or product of equal value.
– Receive an equal amount voucher/discount code.

Note:

– All mailing/shipping costs for exchanges are the customer’s responsibility.
– Products made to order or customized items are not exchangeable, except in cases of defective or incorrect items.

Return Policy

We offer returns for defective items purchased from Modista Attire, provided they remain in their original condition:

– Original Condition: Unwashed, new, unworn, unaltered, and with original tags and packaging.

Return Procedure:

1. Contact our customer service team within 2 days of receiving your order.
2. Provide your order ID and a valid reason for return.
3. We’ll guide you through the return process.

Note:

– Any mailing/shipping costs for returns are the customer’s responsibility.
– Requests submitted after 2 days will not be accepted.

Contact Us:

For more information or assistance, please contact us:

Email: mailto:modistaattire@gmail.com

WhatsApp: +923217542435